Pay Per Click Management

Live Chat

ENGAGE WITH VISITORS, IMPROVE EXPERIENCE

Website visitors are your customers waiting to talk to you. Reach out to them through live chat.

HOW IT WORKS?

Sign Up

Contact us at 0333 7000787 or team@digitalnrg.co.uk, select the plan that best suits your needs.

Customisation

We will go through your website and consult with you to create custom responses and customize the chat widget for your website and business.

Add code snippets to your website

We will provide you with a code snippet that you will need to add to the web pages. This typically takes a few minutes.

Start getting leads

Once setup is complete we will start monitoring your website and start sending you leads in real time via email, text message and/or phone.

Our products has been tailored to fit all kinds of businesses, from small companies to huge corporations.

No Agents Needed

No software to install, no agents to hire.

Fully Customizable

Make every aspect exactly the way you want it to look on your website.

Call Connect

Instantly transfer web visitors to a phone line.

Skill Based Routing

Chats routed to agents best equipped to handle specific customers.

Pre-Defined Scripts

Pre-compiled responses transferred to chat window with a single click.

Multiple Chat Agents

Several chat agents can handle chats for your company.

Office Hour Tracking

Chat responses can behave differently based on office hours.

CRM Integration

Full integration with many CRM systems in use, including SalesForce.com, InfusionSoft and more

Custom Invitations

Chat invite can have custom look-and-feel, messaging and animation.

Custom Branding

Chat elements can be branded with your logo, images and more.

Custom Chat Window

Chat window can carry your images and messages.

Custom Interactions

Chat responses can be tailored to include questions, answers and messages specific to your business.

Geo-Mapping & Routing

Google Maps integration ensures you get customers from your service area.

Mobile Aware

Chat invites and windows sense mobile devices and adjust accordingly.

Intelligent Pacing

Set your budget and manage your spending with lead flow pacing.

Flexible Reporting

Visitor, chat and lead reports for deep insight and analytics.