Pay Per Click Management

Live Chat

Engage With Website Visitors & Customers 24 Hours a Day

Website visitors are your customers waiting to talk to you. Reach out to them through live chat. Industry trained operators answer their questions and capture the lead.

HOW IT WORKS?

Sign Up

Contact us at 0333 7000787 or team@digitalnrg.co.uk, select the plan that best suits your needs.

Customisation

We will go through your website and consult with you to create custom responses and customise the chat widget for your website, business and industry.

Add code snippets to your website

We will provide you with a code snippet that you add to the web pages. This typically takes a few minutes.

Start getting leads

Once setup is complete we will start monitoring your website and start sending you leads in real time via email, text message and/or phone.

That's it - within a few minutes, our fully managed live chat lead capture system will be up and running!

Our products has been tailored to fit all kinds of businesses, from small companies to huge corporations.

No Agents Needed

No software to install, no agents to hire.

Fully Customisable

Make every aspect exactly the way you want it to look on your website to match your company branding.

Call Connect

Transfer web visitors to a phone line (at times to suit your business) to engage with "hot leads" instantly.

Skill Based Routing

Live Chats routed to industry trained agents best equipped to handle specific customers and queries.

Pre-Defined Scripts

Precompiled and effective responses transferred to chat window with a single click.

Multiple Chat Agents

Several live chat agents can handle chats for your company regardless of the volume of leads your website generates.

Office Hour Tracking

Live CChat responses can behave differently based on office hours. Customise who and when the system is capturing leads through agents or your offices.

CRM Integration

Full integration with many CRM systems in use, including SalesForce.com, InfusionSoft and more

Custom Invitations

Live Chat invite can have custom look-and-feel, messaging and animation. To match the look and tone of your brand.

Custom Branding

Live Chat elements can be branded with your logo, images and more.

Custom Chat Window

Chat window can carry your images and messages.

Custom Interactions

Chat responses can be tailored to include questions, answers and messages specific to your business.

Geo-Mapping & Routing

Google Maps integration ensures you get customers from your service area.

Mobile Aware

Live Chat invites and chat windows sense mobile devices and adjust accordingly. Fully responsive.

Intelligent Pacing

Set your budget and manage your spending with lead flow pacing. Only pay for Live Chats which are actual leads.

Flexible Communication

Visitor, chat and lead reports for deep insight and analytics. Instant confirmation of generated leads.